Last updated: January 2026
Last updated: January 2026
Privacy policy
At Firgun Travels (“we”, “our”, “us”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, make travel bookings, or interact with our services.
1. Information We Collect
a. Personal Information
We may collect personal details when you inquire about or book our services, including:
Full name
Email address
Mobile number
Residential address
Passport and visa details (only when required for travel bookings)
Travel preferences, itinerary details, and special requests
Payment information (processed securely through authorized payment gateways)
b. Non-Personal Information
We may automatically collect certain information such as:
IP address
Browser type and device information
Website usage data and pages visited
2. How We Use Your Information
Firgun Travels uses your information to:
Process and manage travel bookings and reservations
Communicate booking confirmations, updates, and important travel-related information
Provide customer support and respond to queries
Improve our services, website performance, and customer experience
Meet legal, regulatory, and compliance requirements
3. Sharing of Information
We do not sell, trade, or rent your personal information. Your data may be shared only with:
Airlines, hotels, transport providers, and tour operators strictly for booking and service fulfillment
Trusted payment gateway providers for secure transaction processing
Government authorities or legal bodies when required by law
All third parties are obligated to maintain the confidentiality and security of your information.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance website functionality and user experience
Analyze traffic and usage trends
Remember user preferences
You may choose to disable cookies through your browser settings; however, some website features may not work as intended.
5. Data Security
Firgun Travels follows reasonable administrative, technical, and physical security practices to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required under applicable laws and regulations.
7. Your Rights
You may have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for data processing, where applicable
Opt out of promotional communications
To exercise these rights, you may contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites. Firgun Travels is not responsible for the privacy practices or content of such external websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page along with an updated “Last Updated” date.